Everyone loves the Solavei Support Forums and their amazing ability to be, what’s the right word here, correct? I’ve taken a few of the classics for the week and highlighted them below…
From the Building Your Business Forum!
It is a Violation to use Solavei as a Domain URL
Yes, it is… There there’s the answer… Now let’s take a look at the domain names you listed (all like 25 of them) that violate the TOS and Marketing Agreement. My question is, is www.solaveinetwork.net still up? Why, yet it is… This was reported by myself to legal over a year ago! It’s still there. Yep, they are really quick to shut down all these trouble makers – like my own domain solaveiguru.blogspot.com – yet letting sites like solaveifast.com, solaveimobile.com, teamsolavei.webstarts.com and of course, ichoosesolavei.com continue to exist. The legal team for enforcing Solavei’s Marketing Guidelines is a joke at best. All it takes is a very simple Google Search of “Solavei” to find about half a dozen violations in the first few pages…
From the Phone Set Up Forum
A user picked up a used Galaxy S Blaze and it won’t send picture messages. The user worked out the APN issue to get the 4G data signal, but no MMS yet… Here’s where it gets AWESOME!
I believe this is a T-Mobile phone, correct? One of the things with T-Mobile phones is that they will appear to work on our network. This means you can get phone calls, text and some data, however MMS issues are somewhat indicative of the phone not being unlocked, to be clear this is not the rule. How was your phone unlocked? Did you buy it that way? Can you post some screen shots of your current settings? How many APN profiles are in your phone right now? You should only have one(Solavei), if you have others please delete them. Thanks!
This is awesome – with a capital SOME! So, you are telling me that a phone needs to be unlocked to work on Solavei’s network, which uses T-Mobile’s towers ONLY for MMS? How about a quick check of the coverage map instead?
I’m willing to bet that this poor user lives just outside of the downtown McAllen, which means one of those lighter green areas. Every T-Mobile user since the beginning of time knows that MMS messages will get that wonderful “Message Failed To Send” or “Media Content Failed” notification in anything less than 3-4 bars of coverage. To make the situation even worse, it looks like McAllen only has a few towers in the area as you can see from the “Partner” area to the south. This is one of those cases where Solavei is trying to blame the hardware for an area of poor coverage.
Face it, Solavei won’t work everywhere. Why not be nice and let this poor guy know that he might be in a spotty coverage area and he might want to rethink being a member and just sell the service instead. PS – you can get a great Solavei Coverage Map Here! Don’t blame the fact that his phone isn’t unlocked. Unlocked only has to do with the SIM card acceptance – not the network speeds or coverage. That’s completely controlled by the Access Point Name – or APN.
These always make me laugh – especially the ones that are complaining since they just upgraded from the Nexus 4 (HSPA+42) to the Nexus 5 (HSPA+42/LTE100). So, what these people did was go blow $350-400 on a new phone for a network that doesn’t offer service for it. Brilliant! Of course, instead of saying – we are not planning to offer LTE before our T-Mobile agreement runs out in 2014, they turn it into a debate over what T-Mobile MVNO’s offer or don’t offer LTE. I’ll make it simple… None of them do right now. AT&T just rolled out their LTE coverage to MVNO’s and you can bet your britches that the T-Mobile counterparts will get it first as well. Straight Talk, Net10 and even AT&T’s GoPhone are all running on AT&T’s LTE network. Of course, they are all LIMITED data plans as well. If you are on Straight Talk or Net10’s T-Mobile side, you still have unlimited HSPA+42 coverage.
Now what does LTE mean to users? Well, in a nutshell, you can download at speeds approaching 20Mbps instead of 12Mbps… That means a 4MB song will take about 15 seconds to download on LTE when it will take about 20 seconds to download over HSPA+42. Now to make it fair, there are varying degrees of HSPA+ service and those demanding LTE may have an HSPA+14.4 or 21.1 device that will cut speeds significantly. Again, if Solavei would push people towards the HSPA+42 hardware, they would have happier users.
Of course, the other part to think about is that T-Mobile is still showing their LTE coverage by city list – not even by ‘coverage map’ format. Perhaps the hang up is that T-Mobile doesn’t have enough of a LTE footprint to even consider rolling it out yet? Either way, Solavei should just let members know that there is NO PLAN to offer LTE at this point. Pushing the blame off to T-Mobile is like me complaining that my dinner was cold because I didn’t eat it for an hour. They have no one to blame but themselves for signing on for the last developing LTE network.
Well that does it for this installment of From The Forums! Hope you all enjoyed reading about them as much as I did. As an added bonus, you can now click the forum header on each listing and jump straight to the Solavei Support Forum Topic in question! More reading fun for you!
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